Provider Resources

Provider Portals

HCIC Provider Newsletter

HCIC Provider Resources

HCIC Provider Escalation

Health Choice Integrated Care is committed to ensuring that you have an open line of communication with us at all times. Should you ever feel the need to escalate an issue, your Provider Representative’s supervisor is:

Vicki Johnson

To see the updated contact information view the Provider Escalation Notice.

Pharmacy Resources

For questions regarding member eligibility, providers can call HCIC Member Services at 1-800-640-2123.

Children’s Services Resources


Acute Health Plan and Provider Coordination

For assistance with coordination of care between primary care providers, Health Plans and other stakeholders, call HCIC’s customer service number at 1-800-640-2123.

Prior Authorizations and Medical/Utilization Management

For assistance with prior authorizations and medical management/utilization management for services, call HCIC at:

The prior authorizations fax number is 855-408-3401.