Children’s Services


HCIC’s Children’s Services staff operate with a team approach to develop, implement, monitor and manage services and programs for behavioral healthcare needs of children enrolled in HCIC’s system.

You can contact our Children’s Liaison at 928-214-2370 for further assistance.

HCIC’s Children’s Services staff uses a team approach to develop and enhance programming that helps pave the way toward children and families experiencing the Arizona Vision and Twelve Principles:

  1. Collaboration with the child and family
    Collaboration with the child and family is essential. Parents and children are treated as partners in all stages of service delivery.
  2. Functional outcomes
    Behavioral health services are designed and implemented to aid children to be successful in school, live with their families, avoid delinquency and become stable and productive adults.
  3. Collaboration with others
    Children with multi-system involvement will have a jointly established child/family centered service plan.
  4. Accessible services
    Children will have access to a wide array of behavioral health services, which will be adapted or created when not available.
  5. Best practices: Behavioral health services are provided according to best practices and are continually evaluated and modified to achieve desired outcomes.
  6. Most appropriate setting
    Children are provided services in their home and community to the extent possible.
  7. Timeliness
    Children identified as needing behavioral health services are assessed and served promptly.
  8. Services tailored to the child and family
    Services are tailored to the child and family with their unique strengths and needs driving the service array provided.
  9. Stability
    Behavioral health services strive to minimize multiple placements and prevent crisis situations.
  10. Respect for the child and family’s unique cultural heritage
    Behavioral health services are provided in a manner that respects the cultural tradition of the child and family.
  11. Independence
    Behavioral health services include support and training for both parents and children to gain independence.
  12. Connection to natural supports
    Natural supports will be used from the family’s own community network including friends, neighbors, and organizations.

Do you believe your child may have autism? Autism Spectrum Disorder (ASD) is a term used to describe a group of brain development disorders. These disorders vary by challenges a child may be having. Some challenges include:

  • Social interaction
  • Verbal or nonverbal communication
  • Repetitive behaviors

For more information about autism please visit,

If you have questions about normal child development, you can visit

For a survey about your child’s behaviors you may visit

 Autism Spectrum Evaluation

If your child is showing signs of autism, you may talk to your doctor about an Autism Spectrum Evaluation.

Your doctor will start a survey where you will be asked to answer questions about your child. Some surveys that may be used are:

  • The Modified Checklist for Autism in a Toddler (M-CHAT) or;
  • The Screening Tool for Autism in Toddlers and Young Children (STAT)

If the doctor sees signs of Autism Spectrum Disorder from your child’s evaluation, they may send you to a specialized doctor. All available HCIC specialized doctors can be found on the list provided at the following link.

You may also call the HCIC Member Services at 1-800-640-2123.

What’s Next?

With your permission, your doctor will send the results to the Arizona’s Department of Economic Security (DES). DES has two programs that can support you and your child. The programs include:

  • The Division of Developmental Disabilities (DDD)
  • The Arizona’s Early Intervention Program (AzEIP) (for children under 3 years-old)

Both programs can provide services to improve your child’s health. Services include:

  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Nutritionist
  • Psychologist

If your child is enrolled with the DDD, habilitation services may be available. Habilitation services help improve your child’s daily functioning.

To learn more about these programs you can visit:

Division of Developmental Disabilities –

Arizona’s Early Intervention Program –

Should I still see my Doctor?         

You may continue to see your doctor. Your doctor can provide your child with many services to improve their health. Some services include:

  • Speech therapy
  • Occupational therapy
  • Physical therapy
  • Medication support (if needed)

Your doctor should also talk with your behavioral health provider. Your behavioral health provider can offer your child more services to improve their growth. Some services include:

  • Case management
  • Psychiatry
  • Medication support (if needed)
  • Support services
  • Individual therapy
  • Family therapy
  • Early childhood intervention
  • Respite
  • Crisis services

If you have any questions, you may contact the HCIC Department of Developmental Disabilities Liaison, Kelly Lalan at

The Children’s System of Care Plan is developed annually between HCIC and ADHS/Division of Behavioral Health Services. The plan outlines the focus of children’s public behavioral health service initiatives for the plan year (November 1st through October 31st). A regional forum is hosted by HCIC and ADHS each year to give an overview of goal areas and obtain initial feedback on planning.

HCIC’s plan focuses on the following areas:

  • Transition to Adult Programming
  • Child and Family Team Practice Improvement
  • Partnerships with Youth and Families
  • Expansion of Support and Rehabilitation Services
  • Development of Dedicated Case Management Services for High-Need Children
  • Adolescent Substance Abuse Program Development
  • Reducing Use of Congregate (facility-based) Care
  • Home Care Training to the Home Care Client
  • Collaboration with community partners
  • Prevention on the topics of substance and alcohol misuse, bullying, and underage drinking, targeted to vulnerable populations such as LGBTQ, homeless, youth in recovery, victims of domestic violence.

At Health Choice Integrated Care we want to provide foster families support through the many trainings we offer. These trainings are open to the public and are at no cost to the attendees. Please see the upcoming trainings:

Foster Family Lunch’n’Learn Series: Sexualized Behavior

Flagstaff, AZ | Health Choice Integrated Care, LLC

Wednesday, February 8, 2017 from 11:00 AM to 1:00 PM (MST)

Register Today!

Have you heard about the live webinar Child & Family Support Services (CFSS) is hosting? CFSS is producing a monthly series of educational webinars for foster families. The webinars are Mondays from 10-11:30 a.m. on the following dates:

  • January 30th
  • February 27th
  • March 27th
  • May 1st
  • May 22nd
  • June 26th

For more information and to register, you can contact CFSS at 928-774-0755. Click here for a printable flyer.

The inception of Child and Family Team practice in northern Arizona since 2001 represents a major change in our state’s philosophy for serving children with serious emotional disturbances. Rather than children being funneled into standard treatment plans, individualized service plans are developed in partnership with the child and family to fit their unique cultures and circumstances.

The Child and Family Team (CFT) is a group of people that includes, at a minimum, the child and family, any foster parents, a behavioral health representative, and any individuals important in the child’s life and who are identified and invited to participate by the child and family. In the case of children who may be legally dependent or delinquent, the custodial agency shares selection of team membership with the child and family. This may include, for example, teachers, extended family members, friends, family advocates, healthcare providers, coaches, community resource providers, representatives from faith-based communities, agents from other state service systems, etc.

The size, scope, and intensity of involvement of the team members are determined by the objectives established for the child and the needs of the family in providing for the child and can therefore expand and contract as necessary to be successful on behalf of the child.

For children in the care and custody of the state, Arizona has seen an increasing need in recent years for foster care programs that can serve children who require specialized clinical and supportive interventions.

In 1989 the regional ADES/CPS District III first recognized this need in rural northern Arizona and initiated a Professional Family Foster Care program. HCIC joined this innovative program to provide Medicaid funding and substantial clinical and other supports, thereby rapidly expanding capacity in this new partnership.

Now known as Home Care Training to the Home Care Client (HCTC), this evidence-based practice promises many children a chance to experience and practice the intimacy of family connections related to longer-term positive stability and permanency. These children might otherwise have been placed away from their communities, including in out-of-state and more restrictive institutional settings. Over the past few years, HCIC has had very few children placed out-of-state and is committed to continuing to develop local treatment resources.

HCIC continues to contract with foster care licensing agencies throughout the region to expand this program.

As part of the Governor’s Department of Child Safety (DCS) Reform Process, DBHS requires DCS to refer children removed from their homes to behavioral health services within 72 hours after entering its care and custody. The purpose is to:

  • Identify immediate behavioral health needs and presenting problems of children removed from their homes, to stabilize crises, enroll the child in the behavioral health system and offer the immediate services and supports each given child may need.
  • Provide direct (therapeutic) support to each child removed from their home as appropriate, intending to reduce stress or anxiety and address any trauma the child may be experiencing
  • Provide direct support to each child’s new caregiver as appropriate, including guidance about how to respond to the child’s immediate behavioral health needs
    • Are you a  foster parent looking for more information about your child’s behaviors or diagnosis? Check out  Facts for Families.
  • Identify a point of contact within the behavioral health system. A current list of designated RBHA DCS contacts for behavioral health can be found here.
  • Initiate the development of a Child and Family Team process
  • Provide the DCS Specialist with findings and recommendations, related to the behavioral health needs of each child prior to the Preliminary Protective Hearing, if possible, not to exceed five calendar days from the referral

For an overview of mental health and substance abuse services for children in foster or adoptive care please click here.

If the child in your care is new to the system and has NOT been assessed within 72 hours or you need additional information for your child, to schedule an assessment please call: Member Services: 1-800-640-2123 or our HCIC Dedicated Foster Care Hotline: 928-293-7038.

Do you need help with alcohol and substance abuse? Health Choice Integrated Care can help.

Youths can learn how to recover from alcohol and substance abuse through a variety of ways. Some methods of recovery include:

  • Support groups
  • Counseling
  • Family and group counseling
  • Self-help

When you seek help, you may be placed into a treatment program. These programs will help you build the skills needed to overcome addiction. Some of those programs include:

  • Seven Challenges
  • Matrix Model
  • Adolescent Community Reinforcement Approach (A-CRA)
  • Intensive Outpatient Treatment

For more information about Health Choice Integrated Care’s youth substance abuse programs, please call our Member Services at 1-800-640-2123.